Rates information
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Rates rebates

The Department of Internal Affairs runs a rates rebate scheme that in some cases allows for a refund or partial discount on rates for the current year (to 30 June) – please note that rebates are not available for previous years. 

The scheme is administered by us and generally applies to those on benefits or very low incomes.

There are three factors that determine a person’s eligibility:

  1. their level of income
  2. their level of rates
  3. number of dependents.

A quick way to check is to use the online rebate calculator on the Department of Internal Affairs website. 

If you think you meet the criteria, or you would like help to determine your eligibility, our rebate applications team will help you confirm your status. Please contact us to make an appointment to calculate whether you are eligible for a rebate. The best time to do this is in August, once the first instalment of rates has been received. 

What to bring with you:

  • Your benefit number and type of benefit.
  • If you have not been on the same benefit for the last 12 months from 1 April to 31 March, bring a Summary of Earnings or a Personal Tax Summary certificate from Inland Revenue. (If you have been on the same benefit during this period, then a certificate is not needed.)
  • Details of income including bank interest, share earnings and income from other sources.
  • Rates invoice. 

Page last updated: 12:16PM Mon 26 February 2024

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