Your glass crate

We keep glass separate from mixed recycling to avoid the risk of broken glass fragment contaminating other recyclables, which means we can recycle more. This also makes recycling collection safer for our kerbside collectors and drivers. 

Once recyclable items are sorted and baled at our Material Recovery Facility on Colson Road, they are generally sent to the following locations: 

• Aluminium and steel cans are sent overseas for reprocessing into new metal products. 
• Glass is sent to Auckland for reprocessing into new bottles and jars. 
• Paper and cardboard are sent to a paper mill in Auckland to make new carboard products. 
• PET plastic containers (grade 1) are recycled into new food packaging in Lower Hutt. 

If you would like to learn more about recycling you can arrange a tour of the Material Recovery Facility. 

Bins that are on your property are your responsibility to care for, so if they are damaged, stolen or misused while on your property we will not replace them. You can arrange delivery of a replacement bin (costs apply).  

Bins that are damaged or stolen on collection day while they are on the kerb for collection or after they have been emptied will be replaced by NPDC provided they have not been put out days early or left out days later.

We will replace bins and or parts (such as wheels and lids) due to normal wear and tear. 

Please phone us on 06 759 6060 or email us if you need to arrange for a bin repair or a replacement bin.