FAQs

All new enrolments (5+ years) including adult lessons require an assessment, this is a free service. Assessments ensure swimmers are enrolled into the correct class for their abilities. Assessments must be booked in advance.  

No. Our swim school does not operate on a roll over system, therefore it is up to you to re-enrol yourself.

Bookings open on the last week of each swim term.

Yes! Our swimmers have the advantage of using the deep end of the pool to practice diving and water safety skills.

• Baby and toddler lessons are held in a pool depth of 1.2 metres.
• Preschool, Advanced preschool, Confidence and Beginner lessons are held in a pool depth of 0.4-0.8 metres.
• Advanced Beginners up to Development Squad is held in a pool depth of 1.2 metres.

Swimmers are able to use the pool before and after their lesson to practice their new skills - or just have a splash!

While we try our best to get the teacher you prefer, we do not guarantee it.  

Our Toa Kaukau swim shop sells swim wear for all ages as well as swim accessories such as caps and goggles and much more.

• Short answer: yes! But not all.
• All swimmers aged three years and over must wear swim caps. 
• All stroking classes from Beginners to Development Squad must wear goggles.
• We do not encourage the use of goggles outside of swimming lessons while recreationally playing. It is important swimmers are competent in the water both with goggles and without. 

Child safety ratios

We have child safety ratios in place to keep everyone safe. Children under the age of eight must be actively supervised by a caregiver 16 years or over and children under the age of two must be always within arm’s reach of a caregiver 16 years and over.

Active supervision means always watching your child and being able to provide immediate assistance. 

Ratios

Ratios apply 10.30am - 4.30pm on weekends, public holidays and during school holidays.

• Children under eight years old must be actively supervised by a caregiver 16 years old or over.
• Children under two years old must be within arm's reach of a caregiver 16 years old or over.
• For every child under two years old, there must be a caregiver 16 years old or over with them at all times.
• Two to five-year-olds must have one caregiver 16 years old or over for every two children. 

Coloured wristbands will be allocated