Holiday period opening hours
Over the holiday season, some of our facilities will be closed or have reduced hours.
You can pay us in several different ways including online through our portal, using internet banking, by direct debit or in person.
We currently accept online payments for:
*Parking tickets cannot be paid online the same day they are issued.
You will need your New Plymouth District account number (excluding infringement payments) and a VISA or MasterCard to pay online.
We have an online payment system for making rates and water payments.
Please use the button below to begin this process. You will need your Property ID Number (from your rates instalment notice) and a VISA or MasterCard to pay online.
Service fees will not apply from 1 July 2023.
To make your internet payment easy, you will need these details:
PAYMENT |
CODE | REFERENCE |
Rates | Property ID | Rates |
Water bill | Property ID | Water |
Dog registration | Owner ID | Dog |
Parking ticket | Ticket number | Parking |
Applications (eg. LIM, building consent, licences) | Invoice number | Application |
Other payments (eg. leases, venue hire, cemetery and cremation fees) | Debtor number | Debtor |
If you are paying rates for more than one property or more than one type of account you will need to complete multiple transactions.
You can pay us by direct debit weekly, fortnightly, monthly or quarterly for the following:
• rates
• annual or recurring charges (eg: leases)
Please complete the direct debit form and return it to us.
Contact us to find out if there are any bills you can pay by automatic payment.
You can come in and pay us at the:
You can also make payments in person at Westpac Bank, you will need to have our account number with you and details of what you are paying.
We no longer accept cheques for payment. If you are a regular cheque user, please contact us to make alternative arrangements.
You can also contact your bank for support.
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Page last updated: 12:25pm Tue 12 November 2024