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From morning coffee to rubbish collection - How we deliver core lockdown services

News Our Work
PUBLISHED: 25 AUG 2021
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Lockdown’s hard but NPDC’s core workers are helping to keep all our bubbles safe and protected by ensuring we can keep putting out the rubbish and are still able to enjoy that morning coffee. 

“Our staff are working diligently – either at home or at critical facilities – to keep our district going in lockdown. We are following all Alert level 4 rules when doing this essential mahi, whether it’s fixing water pipes, collecting rubbish, keeping the animals fed at Brooklands Zoo or taking your phone calls. That means rostering staff to minimise working together, one person per vehicle and of course masking up,” said NPDC External Relations Manager Jacqueline Baker.

As rates are due this week, staff are assuring people who need to pay at the counter that no penalties will apply to unpaid bills until after five working days into Alert Level 2.  “Pay your rates online or by direct debit if you can.  If you can’t pay online, don’t worry we will not charge the penalty until five working days after the change to lockdown level 2. If you can’t pay or are worried, we can help with a personalised repayment plan,” says Ms Baker.

Our public toilets remain open and are being cleaned often so you don’t get caught short when you’re getting your exercise.

Behind the scenes, other NPDC staff are working from home so that businesses and tradies can hit the ground running when we come out of lockdown, such as our planning and building inspection teams.

You can find more rates information and details on how to pay here.

  • If you’re feeling unwell or need medical advice, call Healthline on 0800 611 116 anytime.

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Page last updated: 10:25pm Tue 26 October 2021

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